Last reviewed Sep 6, 2026
Spotting a mapping problem behind a requirement
If a preflight requirement seems to be reading the wrong value from a connected system, for example, comparing the wrong price field, this is usually a field mapping issue.
Where self-serve correction stands today
Self-serve tools for correcting a specific field mapping are planned but not yet available. This article will be updated with steps once that capability ships.
What to give support
In the meantime, contact support with the campaign, the connected system, and the specific field you believe is mismatched, so it can be corrected on Launch's side.