Last reviewed Sep 6, 2026
When a campaign is waiting on an approver who's unavailable or has been slow to respond, an Owner or Admin can escalate or reassign the approval.
Before you begin
You'll need Owner or Admin permissions to reassign an approval.
Escalate or reassign
- Open the campaign that's waiting on approval.
- Click Escalate or reassign.
- Choose to either flag the existing approver's attention as urgent, or reassign to a different eligible approver of the same type.
- Add a note explaining the reason, for visibility.
- Confirm.
What reassigning does and doesn't change
Reassigning doesn't change what's being reviewed, only who's responsible for the decision. The new approver sees the full campaign and its preflight report exactly as the original approver would have.