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Email & Lifecycle Marketing

Subject line

The short line of text displayed as the title of an email in a recipient's inbox, shown before the email is opened, alongside the sender name and (often) a preview text snippet.

The short line of text displayed as the title of an email in a recipient's inbox, shown before the email is opened, alongside the sender name and (often) a preview text snippet.

Why it matters

The subject line is usually the single biggest lever affecting open rate — it's the primary piece of information a recipient uses to decide whether an email is worth opening at all, which is why it's one of the most frequently A/B tested elements in email marketing.

In a sentence

"We test at least two subject line variants on every major send, since even small wording changes can meaningfully move open rate."
  • Often confused with: Preview text (see below).