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GlossaryEmail & Lifecycle MarketingPreview text (preheader)
Email & Lifecycle Marketing

Preview text (preheader)

A short snippet of text displayed in an inbox alongside the subject line, typically pulled automatically from the beginning of an email's body content unless a sender manually specifies different text for this purpose.

A short snippet of text displayed in an inbox alongside the subject line, typically pulled automatically from the beginning of an email's body content unless a sender manually specifies different text for this purpose.

Why it matters

Preview text is prime, easily overlooked real estate — many senders leave it to default automatically to the email's first line (often "view this email in your browser," which wastes the space), when a deliberately written preview can work alongside the subject line to significantly improve open rate.

In a sentence

"We stopped letting preview text default automatically and started writing it deliberately, as a second chance to earn the open the subject line didn't fully close."
  • Often confused with: Subject line (the subject line is the primary headline of the email; preview text is the secondary supporting snippet shown alongside it).
  • Synonyms: Preheader text.