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Failed payment and the grace period

Last reviewed Sep 6, 2026

If a scheduled payment fails, Launch doesn't immediately restrict access to your workspace.

What happens

You'll receive a notification about the failed payment, and your billing contact will be emailed. A grace period follows, during which you can update your payment method without interruption to your workspace.

If the grace period ends without resolution

Act before access is restricted

Access can be restricted until payment is resolved. Update your payment method as soon as possible after a failed payment notification to avoid this. See Updating payment method and billing contact.