A short, reusable block of pre-written text — a common answer, a standard email opener, a frequently used phrase — saved for quick insertion into emails or messages, rather than being retyped each time.
Why it matters
Snippets save time on repetitive writing tasks and help maintain message consistency across a team, so ten different salespeople answering the same common question all use approved, on-brand language rather than each phrasing it differently.
In a sentence
"We built a snippet for our standard security-questionnaire response so support isn't rewriting the same answer from scratch every time it comes up."
Related terms
- Often confused with: Template (a snippet is typically a short, insertable fragment used within a larger message; a template is a complete, pre-structured message or document, of which snippets might be one component).
- Synonyms: Canned response.